Frequently Asked Questions
We understand that choosing the right partner for your business operations is a critical decision. That’s why we’re here to answer your most pressing questions about our services, expertise, and how we can help your business thrive.
Why should I choose GIC BPO?
We’re more than a service provider; we’re a partner invested in your success. Here’s why businesses trust us:
- Proven Expertise: Over a decade of industry experience.
- Certified Excellence: A certified company committed to high standards.
- Cost-Effective Solutions: Affordable, scalable services tailored to your needs.
- Time Savings: Free up time to focus on your core business functions while we handle the rest.
Frequently Asked Questions
GIC BPO provides qualified talent at almost half of the hourly cost. This will increase your company’s productivity and favor a prompt return of investment.
We work accross multiple industries, some of which include: Marketing Agencies, Real Estate, Property Management, Mortgage Companies, Insurance Firms, Financial Services, & Entertainment Industry.
The first step to start working with GIC BPO is to meet with us and share with us your business current needs so we can work on a tailored proposal for you. Once the deliverables are determined we can sign an agreement that protects your information. We then move to the talent selection process which usually takes 3-5 working days. The last step is to choose a start date.
The cost varies depending on the experience of the Virtual Assistant (VA) and the number of hours per month. In order to offer a quotation we need to have a clear understanding of what you are looking for.
It’s like managing any other member of your staff. You can talk to them on a daily basis via text, call, email and virtual meetings. You can also request from a GIC BPO a report on their activity as we use a monitoring tool to track clock in, clock out and productivity. We also assist you by ensuring that there is a flow of communication between you and your new Virtual Assistant
GIC BPO signs an MSA & NDA with all of its clients as to guarantee or commitment with your information. We also sign an agreement with our staff, and thoroughly explain to them how your information can’t be placed on their devices but remain in your CRM or Cloud.
A virtual assistant will literally do anything that can be done remotely. There are different types of virtual assistants including marketing VAs who can help with social media marketing, website design and maintenance, ad campaign and such; personal virtual assistants that help with email and call handling, calendar appointments, travel arrangements and more; leasing assistants that can help with property management related tasks.